Current Vacancies

Service Desk Administrator

We are currently seeking a Service Administrator to join our team in the Plumbing and Heating industry. The ideal candidate will be responsible for scheduling engineers, handling customer calls and ensuring our CRM system is kept up to date.

Responsibilities:
Scheduling engineers and coordinating appointments with customers.
Answering customer calls and providing exceptional customer service.
Updating the company’s CRM system with customer information and job details.
Handling general administrative tasks such as filing and data entry.
Liaising with other team members to ensure smooth operations of the service department.

Requirements:
Good IT skills with experience of using CRM systems.
Ability to schedule and organise appointments effectively.
Excellent communication skills with the ability to handle customer calls.
Previous experience in the Plumbing and Heating industry is preferable but not essential.
Strong attention to detail and the ability to multi-task
Ability to work in a team-oriented environment.

We offer a competitive salary, a friendly working environment and opportunities for professional growth and development. As an equal opportunities employer, we welcome applications from all suitably qualified candidates.

In addition, we offer the following benefits:
Company pension scheme to help you save for your future.
Employee assistance program to support your mental and emotional well-being.
22 days holiday.

If you are looking for a challenging role in the Plumbing and Heating industry and possess the skills we are looking for, please apply with your CV and a covering letter to katie@painemanwaring.co.uk 

Paine Manwaring is an Equal Opportunities employer committed to ensuring equal opportunities for both employees and applicants. We celebrate and support diversity and actively encourage applications from all sectors of the community.

Job Types: Full-time, Permanent
Pay: From £12.00 per hour
Expected hours: 40 per week.

Benefits:
• Company pension
• Life insurance
• Bupa Cash Plan

Schedule:
• Monday to Friday
Work Location: In person